Frequently Asked Questions


What is the dress code for my training?
We recommend a smart casual dress code. However, there are no formal dress code requirements.


Is lunch provided?
Lunch will be provided on all day courses and conferences. Further information can be found in your joining instructions, which you will receive 3 weeks prior to your training date.


Where can I find the terms and conditions for my booking?
The Terms and Conditions can be found here.


Where is the venue for my course?
The venue for your training will be confirmed in your joining instructions, which you will receive 3 weeks prior to training date.


What time does the course start?
The start time for your training will be confirmed in your joining instructions, which you will receive 3 weeks prior to training date.


Can I cancel or amend my booking?
Yes, please refer to our Terms and Conditions as this outlines the options available and then contact our bookings team on 01790 753 987.

 

Post Course Support


How do I access the Post Course Support?
The Post Course Support can be accessed here.


Why doesn’t my password work?
After entering the site for the first time, you will have been prompted to 'Update your Account Information' with a new password. This will replace the password that was assigned to you in the course booklet.


How do I reset my Post Course Support password?
To reset your Post Course Support password call our support team on 01790 753 987.

 

Can I download the documents from my course?

All documents that are available for download can be found on our Post Course Support site. Please note that we are usually unable to provide copies of the powerpoint used on the day. 

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