PA Masterclass

How to add value and maximise performance

  • A comprehensive 'how-to' for the PA who wants to offer the best support to senior leadership
  • Know your priorities
  • Innovative ideas to save your Head vital time (Just 1 hour a week = a week of ‘free’ time over the school year!)
Sue France

Sue France

Dates: 11th Mar 2019, 19th Mar 2019

Sue is an award-winning personal assistant who trains PAs, secretaries and executive assistants. She is the author of The Definitive Personal Assistant and Secretarial Handbook and The Definitive Executive Assistant and Managerial Handbook.She is also a qualified learning and development practitioner.

View all of Sue France's Courses


Managing your role – 8 vital areas covered in depth:

1. Adding value

Help your Head in today’s uncertain and complex landscape

2. Energy and time-saving:

Tools for time keeping, energy and stress management

3. Gate-keeping:

Field enquiries to protect your own and your boss’s time

4. Handling difficult situations:

Deal with parents/colleagues with different working styles

5. Networking with peers:

The value of connecting with peers and sharing expertise

6. Managing your role:

Best practice for using email, the telephone and calendars

7. Achieving a healthy work– life balance

Understand your brain and develop a growth mindset

8. Technology

Apps and tools to keep in control and save time


The secrets of high performance

  • Unpick the power of your brain to maximise performance
  • Techniques to help you manage your energy and save time
  • The ultimate mindset for today’s assistant
  • Use the ‘U-SOFAR’ technique to stay in control and stress free
  • Practise mindfulness to stay calm and focused

First delegate rate

£299 + VAT

Additional delegate rate

£279 + VAT

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