Frequently Asked Questions

What is the dress code for my training?
We recommend a smart casual dress code. However, there are no formal dress code requirements.

Is lunch provided?
Lunch will be provided on all day courses and conferences. Further information can be found in your joining instructions, which you will receive 3 weeks prior to your training date.

When can I book my travel for a course/conference?
Joining instructions are sent 3 weeks prior to the course/conference date. We strongly recommend that you wait to receive these before confirming any travel arrangements. Osiris cannot accept responsibility for any fees incurred other than the cost of the course/conference.

Where can I find the terms and conditions for my booking?
The Terms and Conditions can be found here.

Where is the venue for my course?
The venue for your training will be confirmed in your joining instructions, which you will receive 3 weeks prior to training date.

What time does the course start?
The start time for your training will be confirmed in your joining instructions, which you will receive 3 weeks prior to training date.

Can I cancel or amend my booking?
Yes, please refer to our Terms and Conditions, as this outlines the options available and then contact our bookings team on 01790 753 987.